Section 01
Studio Overview & Scope
This Privacy Policy applies to all services provided by Navika Creations ("we", "us", "our", or the "Studio"), including our website at navikacreations.in, our creative content retainers, social media management, short-form video production (Reels, TikTok, Shorts), brand and advertising creatives, and artificial intelligence video solutions.
Whether you are a direct client, a brand collaborator, a prospective partner submitting an inquiry, or a visitor exploring our website, this document explains what personal and commercial data we collect, how it is managed, and your rights concerning that data.
Section 02
Information We Collect
We gather only the information necessary to provide high-caliber creative and marketing services. This information falls into three categories:
A. Information You Provide Voluntarily:
- Contact & Identification Data: Your name, company or brand name, business email address, phone/WhatsApp number, and country/time zone.
- Creative & Brief Information: Brand guidelines, design preferences, target audience profiles, campaign objectives, messaging briefs, and budget ranges submitted via our contact form or kickoff interviews.
- Media Assets: Raw video footage, brand logos, product photography, audio recordings, graphic files, and voiceover scripts that you upload for editing, ad production, or AI generation.
- Billing & Invoicing Details: Business billing address, GSTIN/tax identification numbers, payment transaction IDs, and authorized billing contacts. (Note: We do not store full credit card numbers; payments are processed through certified, PCI-compliant payment gateways).
B. Information Related to Social Media Management:
When you engage us for social media management, we may receive authorized access to your brand’s social media channels (e.g., Meta Business Suite, Instagram Professional, YouTube Studio, LinkedIn Pages, TikTok for Business). We collect aggregated performance metrics, engagement rates, follower demographics, and post reach to generate performance reports and optimize content distribution.
C. Automatically Collected Technical Information:
When you browse our website, our web servers collect standard technical diagnostic information, including browser type, operating system, IP address (anonymized where feasible), referring URL, pages viewed, and session duration. This data helps us ensure website uptime, identify security threats, and improve user experience.
Section 03
How We Use Your Information
We process collected data exclusively for explicit, legitimate business purposes:
- Executing Creative Production: Crafting high-converting Reels, social media copy, visual creatives, and AI video campaigns according to your briefs.
- Account & Campaign Management: Scheduling, posting, monitoring, and analyzing content performance across designated social media profiles.
- Direct Client Communication: Sharing drafts, work-in-progress proofs, milestone updates, and revisions via email or approved messaging channels.
- Invoicing & Administration: Issuing formal estimates, invoices, receipts, and maintaining compliant tax records.
- Site Reliability & Security: Monitoring traffic patterns to protect our infrastructure against spam, unauthorized access, and malicious attacks.
Our Fundamental Rule: We never sell, rent, monetize, or lease your personal information, your customer data, or your brand assets to any data broker or third-party advertiser under any circumstances.
Section 04
Social Media Account Authorizations
For social media management and publishing workflows, we adhere to strict account security protocols:
- Role-Based Access: Whenever feasible, we request partner or delegative access through official business management platforms (such as Meta Business Manager, LinkedIn Business Manager, Google Workspace, or TikTok Business Center). We never ask for your primary personal passwords where federated access is available.
- Encrypted Credential Storage: In cases where direct credentials are required for specific tools, they are stored inside enterprise-grade, encrypted credential vaults with multi-factor authentication (MFA) enabled.
- Access Revocation: You retain complete ownership and administrative rights to your social media accounts at all times. Upon conclusion of our engagement, all access tokens and stored authorizations are immediately severed and deleted from our systems.
Section 05
AI Video & Generative Content Safeguards
As part of our AI Videos offering, Navika Creations utilizes cutting-edge artificial intelligence models (including generative video engines, voice synthesis, avatar animation, and AI-assisted upscaling) to augment our creative production.
- Client Consent for Likeness & Voice: We will never generate digital clones, AI avatars, or synthetic voiceovers representing any client, employee, or spokesperson without explicit, written authorization.
- No Public Model Training on Client Proprietary Data: We utilize private, enterprise-tier API agreements with reputable AI providers that explicitly prohibit the use of customer input prompts, private brand assets, and proprietary videos to train public foundation models.
- Ethical Standards & Authenticity: All AI-generated videos created by Navika Creations comply with industry guidelines on transparency and truth-in-advertising. We do not produce deceptive deepfakes or unauthorized intellectual property infringements.
Section 06
Campaign Confidentiality & NDAs
We routinely work with emerging startups, high-growth brands, and public figures who require strict embargoes before new product launches, visual rebrands, or viral campaigns go live.
All client materials, concepts, unreleased scripts, rough cuts, and strategy decks are treated as strictly confidential by our team. We are glad to sign and execute bilateral Non-Disclosure Agreements (NDAs) prior to receiving proprietary creative briefs.
We will only display finished work in our public portfolio (work.html) or social media case studies after the campaign has been publicly published or with the client’s explicit consent.
Section 07
Media Retention & Purge Policy
High-resolution video production generates large volumes of raw footage, audio takes, project project files, and rendered deliverables:
- Active Production: Assets are stored on secure local editing arrays and encrypted cloud workspaces throughout the project lifecycle.
- Post-Delivery Grace Period: Final rendered deliverables (MP4/MOV videos, static graphics, copy decks) are maintained in our client archive for a period of six (6) months following project delivery to support emergency re-downloads or follow-up edits.
- Raw Footage Deletion: Heavy raw b-roll, discarded takes, and temporary render caches are purged 90 days after delivery unless an extended archiving agreement is in place.
- Right to Purge on Demand: You may request the immediate, permanent deletion of all your raw footage and brand files from our archives at any time by emailing hello@navikacreations.in.
Section 08
Cookies & Site Analytics
Our website utilizes minimal, privacy-conscious technologies:
- Essential Cookies: Required for basic technical functioning, navigation, responsive viewports, and secure form submissions.
- Performance & Diagnostics: Anonymized performance telemetry that helps us measure page load times, broken links, and geographic demand patterns.
- Zero Cross-Site Tracking: We do not deploy invasive third-party ad networks or data scraping widgets on navikacreations.in that follow your activity across unrelated websites.
You can instruct your browser to refuse all cookies or notify you when a cookie is sent. Disabling cookies will not impair your ability to browse our website or submit project briefs.
Section 09
Security Safeguards
We enforce rigorous administrative, technical, and physical safeguards to defend your data against accidental loss, unauthorized access, alteration, and misuse:
- End-to-end transport layer security (HTTPS with TLS 1.3 encryption) on all web traffic.
- Strict multi-factor authentication (MFA) on all studio workstations, cloud storage repositories, and email accounts.
- Access controls restricted strictly on a "need-to-know" basis for authorized senior team members working on your specific creative brief.
- Routine security audits of our server environments and software dependencies.
Section 10
Your Rights & Choices
In accordance with India’s Digital Personal Data Protection Act (DPDPA 2023), the European Union's General Data Protection Regulation (GDPR), and applicable international privacy frameworks, you have the following rights regarding your personal information:
- Right to Access: You can request a copy of the personal information and media files we hold about you or your brand.
- Right to Rectification: You may request corrections to any inaccurate, out-of-date, or incomplete contact details.
- Right to Erasure ("Right to be Forgotten"): You may request that we delete all your personal contact information, inquiry history, and archived project assets, subject to statutory tax and bookkeeping requirements.
- Right to Withdraw Consent: You can withdraw consent for any processing activity based on prior consent (such as portfolio showcase or marketing communications) at any time.
- Right to Data Portability: You may request your project deliverables and brand copy files in structured, standard electronic formats.
To exercise any of these rights, email us at hello@navikacreations.in. We fulfill verifiable data requests free of charge within thirty (30) days.
Section 11
Grievance Redressal & Contact Information
If you have any questions, concerns, feedback, or grievances regarding this Privacy Policy or our data management practices, please contact our designated Grievance & Privacy Officer:
